Privacy Policy

Introduction

Fenix Biomed BV (NL) and A Love of Humanity (UK) process information from this website and from their donors and partners. In doing so, they shall comply with the relevant legal provisions. In this Privacy Statement, the entities inform you, the visitor, about how it handles the data it collects and why. Of course, this data is treated and secured with the greatest possible care. In doing so, the entities comply with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the GDPR Implementation Act. This Privacy Statement complies with the conditions set by the General Data Protection Regulation (GDPR) and the GDPR Implementation Act. The entities reserve the right to update this Privacy Statement as necessary. This Privacy Statement summarises the important information about how the entities collect, use and disclose personal data and ensures compliance with regulations worldwide.

Complaints

Persons shall have the right, at any time, to lodge a complaint about the processing of personal data by Fenix Biomed BV to the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl/en)).

How we define personal data

Personal data is information that relates to an individual and from which he or she can be identified either on its own or indirectly through other data that the company has or is likely to have in its possession.

Responsibilities

Fenix Biomed BV is the data controller of the personal data we process and therefore is responsible for ensuring our systems, processes, suppliers and our people comply with data protection laws, including the European Union’s GDPR, about the information we handle. Our team diligently follows our personal data policy and undergoes essential data protection training as needed. We do not take any violations of this policy lightly and will take appropriate disciplinary measures to ensure compliance.

About data protection

In an effort to protect your personal information, Fenix Biomed BV has implemented a set of core principles to govern its use, collection and disclosure. These principles ensure that all personal data is obtained and processed in a fair and lawful manner, with valid consent from the individual. Fenix Biomed BV also guarantees that personal data will only be used for specific and lawful purposes, and that it will be kept accurate, relevant and not excessive. In addition, personal data will only be kept for as long as necessary and will always be processed following the rights of individuals. Fenix Biomed BV also takes security measures to keep your personal data safe from unauthorized access or loss. Lastly, if personal data needs to be transferred or accessed from another jurisdiction, Fenix Biomed BV will make sure that these core principles are met or that the data is adequately protected.

Collection, use and disclosure of data

We gather and handle a variety of data on this website and in providing our services. Among the information we collect is personal data, such as the names and business details of prospective donors who reach out to us through our contact form. We also process any additional info you provide us. Additionally, our websites might automatically gather your device's unique identifier, like an IP address.

When you reach out to us or provide your contact information, we gather data in our CRM system. If you ever change your mind, you can ask us to delete your information whenever you'd like. You have the option to opt-out or be removed from any marketing communications we send.

At Fenix Biomed BV and A Love of Humanity, we take your personal information seriously. It helps us make your experience more efficient and tailor marketing communications to your interests. We analyze your browsing preferences to improve our services and understand what interests you. Trust us to complete any request you make with the utmost care and confidentiality.

Personal data that is shared with service providers will be limited to that which is required for providing the service and will be adequately protected, and will not be given to other third parties except in accordance with our provision of services. All other personal data will be used for the purposes of providing our services and to comply with our statutory/ regulatory obligations.

Individuals' rights

At Fenix Biomed BV and A Love of Humanity, respecting individuals' rights is of utmost importance when processing personal data. We acknowledge their right to access a copy of their data and have any erroneous information rectified. Furthermore, we also recognize their right to completely delete their data if it causes any sort of harm or suffering. Additionally, individuals have the right to opt-out of any electronic communication they receive from us. If you wish to make a request in accordance with your rights, please reach out to us.

Donor and partner confidentiality

We take donor and partner confidentiality extremely seriously. Any personal records and information are kept private and will only be disclosed to legal authorities when required by law. As our donor and/or partner, you have the right to access and obtain copies of your records with advance notice. We encourage you to keep any materials provided to you during your services with us. Any written agreements will be clearly explained and provided to you for your records. We want to assure you that protecting your personal information is one of our top priorities. We promise that we won't give, lend or lease any part of your personal information to anyone outside our Company. We will contact you only with messages related to the services and products we provide. You can trust us to safeguard your information and respect your privacy.